How can I contact your customer service?
You can contact us via:
Please DO NOT SEND any questions via e-mail by replying to the e-mail sent to you by KupBilet.pl. This e-mail address is only used for sending information and is not monitored. DO NOT USE IT to contact us.
NOTE: Social networking portals, such as Facebook, are not official contact channels of KupBilet.pl! These are fanpage-type profiles and the individuals who run these profiles have no access to our bookings to answer all your questions. You are advised to contact our e-consultant.
How long must I wait for an answer?
The average time for responding to questions depends on the number of inquiries we receive from our users. We do our best to reply within 24 hours, however, you may as well have to wait a little longer. We kindly ask you not to send us the same questions multiple times. Please be patient. You may also check the HELP section which may contain answers to your questions.