If you use DOTPAY or PRZELEWY24 payment option, please note that your payment data are not disclosed to KupBilet.pl. Neither your bank account data, nor your credit card data used in the payment process are disclosed!

Your account is credited with all payments, even payment which are not due. If you accidentally paid for your booking several times, you will have an overpayment; to have it refunded, you should first fill in a refund form which you can fill at 'My Account' -> 'Payments'.

There is no Dotpay/Przelewy24 seller ID for Kupbilet.pl system.

If you use DOTPAY or PRZELEWY24 You have to go to 'Booking Details' in 'My account' -> 'Orders'. You will find 'Details' button next to information "NOTE: Callable Reservations, go to payment DotPay".